Welcome to Eyam ("Website"), operated by Eyam Investment Technologies (Pty) Ltd ("Company", "we", "us", "our"). Eyam is an investment platform specializing in fractionalized collateralized debt.
Subject to availability and receipt of payment, transactions will be processed within one business day. Confirmation of transactions will be provided via email.
The provision of services by Eyam is subject to market conditions. In cases of service interruption or cancellation, refunds will be handled at our discretion within 30 days. A cancellation fee of 7% may apply.
Eyam will take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). Click here to download the PAIA document.
Payments may be made via Visa, MasterCard, Diners, or American Express cards or by bank transfer into the Eyam Financial Services bank account, details of which will be provided on request.
Card transactions will be acquired for Eyam via PayGate (Pty) Ltd, the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest forms of encryption, namely Secure Socket Layer 3 (SSL3) and no card details are stored on the website. For more on PayGate, visit www.paygate.co.za.
Customer details will be stored by Eyam separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to PayGate's website.
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. The transaction currency is South African Rand (ZAR).
Eyam takes responsibility for all aspects relating to the transaction including sale of investments on this platform, customer service and support, dispute resolution, and delivery of services.